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Lost or Stolen Cards

To report a lost or stolen Visa Check Card or Visa Credit Card please contact us immediately so we can assist you in canceling your card and keep you protected.

To report a lost or stolen Visa Check Card during bank hours, contact Customer Service at 740.349.8633 or your neighborhood Park National Bank office.

To report a lost or stolen Visa Check Card or Visa Credit Card after bank hours:

  • For a Visa Check Card call 844.596.1146
  • For a personal Visa Credit Card call 800.558.3424.
  • For a business Visa Credit Card call 866.552.8855.

To dispute a transaction on your Visa Check Card after bank hours, call 844.596.1147.

To change a PIN or activate your Visa Check Card, call 800.992.3808.

You may be asked to supply the following information:

  • Country where the card was issued
  • Full card number and whether you are the primary or secondary cardholder
  • Cardholder’s name as printed on the card
  • Billing address
  • Home phone number
  • Circumstance of the loss or theft Identification verification
    (Social Security Number, date of birth, mother’s maiden name)