Need Assistance
Have a question or issue with our online services? Call us today and we will be happy to assist you! If you need help with the Personal or Business Online Banking service and it's after normal office hours, just send us an e-mail and a representative will respond the next business day. NOTE: Requests to unlock accounts will NOT be responded to via e-mail for security reasons. Please include a phone number where you can be reached during regular business hours and a representative will contact you by phone the next business day.

Personal Online Banking Support  Personal Bill Payment Support
phone:
Customer Service - 740.349.8633 or
Toll Free: 888.791.8633
hours (EST): M-F 7a-7p and Sat. 8a-12p (excluding all federal holidays)
email: click@parknationalbank.com
remote support: https://help.prkcorp.com
phone: 877.351.5431
hours: 7am - 1am, 7 days a week (excluding all federal holidays)
 
 
Business Online Banking Support Business Bill Payment Support
Licking County
phone
: 740.349.0478
hours (EST): M-F 8a-5p and Sat. 8a-12p (excluding all federal holidays)
email: cashmgtsales@parknationalbank.com
Greater Columbus
phone
: 614.228.0553
hours (EST): M-F 8a-5p (excluding all federal holidays)
email: columbuscashmgmt@parknationalbank.com
phone: 877.351.5431
hours: 7am - 1am, 7 days a week (excluding all federal holidays)
 remote support: https://help.prkcorp.com


Trust Online
phone:
Julie Strohacker - 740.349.3907
hours (EST): M-F 8a-5p and Sat. 8a-12p (excluding all federal holidays)