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Fraud Protection

What We Do

We stay vigilant to protect your money.

What You Can Do

Help us safeguard your finances.

For Your Business

Powerful specialty tools just for business.

If you believe your account has been compromised, or you see an unauthorized charge on your card, let us know right away.

Debit Card Fraud

Was your debit card lost or stolen? Do you have an unauthorized charge on your debit card? Did a merchant charge your debit card twice for the same transaction?

If you suspect any of these, click here to find out what to do.

Account Fraud

Did someone use your information to log in to your account without permission? Did you accidentally provide account information to someone thinking it was Park? Is there a check written on your account that you didn’t write?

If so, contact us immediately through chat or call our Customer Care Center at 888-474-7275 (available Monday through Saturday 7:00 a.m. to 7:00 p.m.). After hours, complete this form and we’ll call you.

Credit Card Fraud

Was your credit card lost or stolen? Do you have an unauthorized charge on your credit card? Did a merchant charge your credit card twice for the same transaction?

If you suspect any of these, click here to find out what to do.