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Lost or Stolen Card

Report a Lost or Stolen Card During Bank Hours

If the bank is currently open, use our chat feature, contact Customer Care Center at 888-474-7275 or call your local branch.

Report a Lost or Stolen Card Outside Bank Hours

If your card has been lost or stolen outside of bank hours, call one of the numbers below.

Dispute a Transaction

To dispute a transaction on your Visa debit card outside of bank hours, please call 844-596-1147.

Change a PIN

To change your PIN (or activate your Visa debit card), please call 800-992-3808.