Skip to Main Content

Business Online: Things to Know Now

Online transfers will not be available June 4-5 as we transition to the new system. If you need to make a transfer, please contact your banker or Customer Care at 888-474-7275.

For any scheduled transfers after June 3, take the following action:

  • Make a note of any transfer transactions so you can reestablish them when the new system is live.
  • Delete all transfer transactions in the current system.

QuickBooks will not be immediately accessible. If you need access prior to July 18, please use the form on this page to contact our conversion team for assistance.

Commercial Online: Things to Know Now

Online ACH payments will not be available June 4-5 as we transition to the new system. 

For any ACH payments scheduled in the current system after June 3, take the following action:

  • Make a note of your ACH transactions so you can reestablish them when the new system is live.
  • Delete all scheduled ACH payments dated after June 3 in the current system.

Update the routing number in your NACHA file. Moving forward, you will use 044102362 for your originating deposit financial institution (ODFI) offset account and the file’s header record. You may need to ask your IT team to assist with the update.

  • Please call us at 888-289-0005 if you need any assistance.

Your ACH payment history will not transfer over. If you need the past year’s activity for your ACH files, such as transaction dates and dollar amounts, sign in to Business Online Banking before June 3 and download or print the information you want to keep.

  • Review your last 45 days of ACH recipients and ensure all critical recipient contact and delivery information is accurate (name, routing number and account number). This information will automatically be available in the new system.
Online wires and transfers will not be available June 4-5 as we transition to the new system. To send a wire during that time, please call our Wire team at 800-340-3790. To make a transfer, please contact your banker or Customer Care at 888-474-7275.

For any wires or transfers scheduled in the new system after June 3, take the following action:

  • Make a note of any wire or transfer transactions so you can reestablish them when the new system is live.
  • Delete all scheduled wire or transfers dated after June 3 in the current system.

Your wire and transfer file activity will not transfer over. If you need transaction dates, dollar amounts, etc. sign in to Business Online Banking before June 3 and download or print the information you want to keep.

  • Review your last 45 days of wire and transfer recipients and ensure all critical recipient contact and delivery information is accurate (beneficiary bank name, routing number, account number and further credit information). This information will automatically be available to you within the new system.

If you use account nicknames or display groups, make a note of these so you can easily recreate your preferences in the new system.

QuickBooks will not be immediately accessible. If you need access prior to July 18, please use the form on this page to contact our conversion team for assistance.