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Key Consumer Help Lines and Websites

When you know where to go for help and information, you feel in control of your financial life. The following phone numbers and websites will allow you to be aware and take action on a myriad of important topics. Bookmark or print this page for quick access to this valuable all-in-one resource.

CREDIT

Credit Report Problems
Experian · (888) 397-3742, www.experian.com
TransUnion · (800) 916-8800, www.transunion.com
Equifax · (800) 685-1111, www.equifax.com
Federal Trade Commission · (877) 382-4357, http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm
USA.gov · (800) 333-4636, http://www.usa.gov/topics/consumer/consumer-action-handbook.pdf

Order Credit Report
AnnualCreditReport.com · (877) 322-8228, www.annualcreditreport.com

Debt Problems
National Foundation for Credit Counseling · (800) 388-2227, www.nfcc.org
The U.S. Department of Housing and Urban Services · (800) 569-4287, http://portal.hud.gov/hudportal/HUD

FRAUD

Telemarketing Fraud
National Consumers League’s Fraud Center · www.fraud.org
Federal Trade Commission · (877) 382-4357, www.ftc.gov/bcp/menus/consumer/phone/scams.shtm
Internet Crime Complaint Center · www.ic3.gov
LexisNexis ·  (800) 869-0751, http://www.lexisnexis.com/risk/financial/fs-fraud-detectionprevention.aspx

STOP MARKETERS

Stop Telemarketing
Federal Trade Commission – National Do Not Call Registry · (888) 382-1222 www.donotcall.gov

Stop Junk Mail
Direct Marketing Association · (212) 768-7277 ext. 1888, https://www.dmachoice.org
The Federal Trade Commission · (888) 567-8688, http://www.consumer.ftc.gov/articles/0262-stopping-unsolicited-mailphone-calls-and-email

INFORMATION ABOUT BANKS

Banking Agencies
FDIC · (877) 275-3342, www.fdic.gov
Office of the Comptroller of the Currency · (800) 613-6743, www.occ.treas.gov
Federal Reserve · (888) 851-1920, www.federalreserve.gov
Consumer Financial Protection Bureau · (855) 411-2372, www.consumerfinance.gov

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ATM

Our convenient ATMs provide a quick and easy way to do your banking, including making a deposit, transferring money, paying a loan, getting cash and much more. Simply insert your card and go through the easy-to-follow prompts on the screen. It’s a simple, safe and secure way to get your banking done!

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Drive Thru

Our drive-thru locations provide you the opportunity to make deposits, pay a loan, transfer money, get cash and more, all without leaving your car.

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Night drop

Our night drop is an easy way to utilize contactless delivery, and it can be used for deposits and loan payments. Include a deposit slip and your payment information in an envelope and place it the night drop slot, and an associate will take care of it the next business day. It is a simple, safe and secure way to make a deposit or payment.

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